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Frequently Asked Questions

How do I change, remove, or add an email alias?

Email aliases allow you to receive email for an email address, but deliver it to an existing email account -- rather than creating a whole new inbox that you'd need to log in and check email for.

For example, if your default email address is <info@mydomain.net>, you could create an alias for <ralph@mydomain.net> which delivers mail to the same account. This allows you to receive mail for multiple addresses, but continue to only check one email account.

If you would rather create an entirely new email account inbox, with its own unique login and password, see the FAQ entry for creating a new email account.

Follow these steps to add a new mail alias:

  • Log in to the Hosting Control Panel (see this FAQ entry for instructions on how to log in)
  • Once you are logged in, click the link in the left panel titled Edit Mail Aliases
  • You will see a list of the current aliases on the right side; your account will already have a few default aliases defined (see below)

Viewing the list of email aliases
  • Click Add an alias to this domain
  • The Create Mail Alias page will appear
  • In the Name box at the top, enter the alias name, e.g. ralph (email addresses are generally all lowercase)
  • Check the box next to Yes, forward to addresses and enter your username in the box below (the same username used to log into the Hosting Control Panel); you may also enter a full email address for another email account at this domain if you wish

Creating a new mail alias

Once this information is saved, emails to <ralph@mydomain.net> would be delivered to the email account <info@mydomain.net>, allowing you to check only one inbox, but receive mail sent to multiple addresses. Send a test email to confirm that it works!


 Last updated Mon, Oct 8 2012 7:00am