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Frequently Asked Questions

How do I configure my domain name for use with Zebradots?

Once your domain is properly configured, visitors will be able to view your website when they type your domain into the address bar of their browser.

If Zebradots is registering your domain name:

If you have purchased a domain name registration through Zebradots, then no action is required on your part. We will configure the domain name for you, which is usually active within 72 hours.

If you have an existing domain name through another registrar:

If you have an existing domain name that you wish to use with your new Zebradots website, then you will need to contact the company that registered it for you, and point your domain to our nameservers:

Zebradots cannot make this change for you. Only the registrant of the domain has the authority to make the change, and the change can only be made through the company that registered the domain for you.

Until this change is completed, you will not be able to access your website through its domain name. Even once the change is made, it can take up to 72 hours for nameservers (DNS servers) across the Internet to reflect these changes -- so you should make them as soon as possible.

Using Gmail or other email services

By default, all email for your domain will be handled by Zebradots. You can change this by modifying your DNS records with Zebradots to point to a different mail server. Once your domain points to our nameservers as listed above, you can log in to the Zebradots Hosting Control Panel and modify your DNS MX records to point to another mail server of your choice. This will direct all mail destined for your domain to another mail service (rather than the service provided by Zebradots). Some customers, for example, may wish to direct their email to an existing Gmail account.

In order to do this, you will first need to know from the mail service provider exactly what the new DNS entry should look like. Second, you should remove all existing MX records (mail server records) currently listed for your domain, and replace them with the new DNS record you were given. If you have any questions about this, please let us know by opening a ticket and our staff will gladly assist you.

 Last updated Mon, Oct 8 2012 7:00am